Hi folks, A friend of mine has given me his My Book to test for him. Suddenly his computer has stopped recognizing it. I also can’t see it on my computer with a different cable and power source (they work fine for my own My Book). I’ve tried to check though the forum for a solution without much luck. Here’s some more info It doesn’t show up in My Computer or Disk Management However. Jun 17, 2018 I have just bought a My Book Duo to use with my Mac running High Sierra. I would like to set it up as a storage device running Raid 1. I have formatted it for Mac (Mac OS Extended (Journaled)) but have found that it is not recognised by the included software, WD Discovery so I have not been able to set it up using this. Jun 17, 2018  I have just bought a My Book Duo to use with my Mac running High Sierra. I would like to set it up as a storage device running Raid 1. I have formatted it for Mac (Mac OS Extended (Journaled)) but have found that it is not recognised by the included software, WD Discovery so I have not been able to set it up using this.

Jun 08, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions

Help - WD My Book Data Recovery!

Relax! Data on your Western Digital My Book external hard drive might be lost because of unintentional deletion, system error, drive formatting, virus infection and even improper operation. As long as your music and photos are not overwritten by new data on your WD My Book external hard drive, you can possibly get them back. They are just marked as inaccessible data on your drive. When data loss happens, you just need to look for a Western Digital data recovery program to help you get files from the WD external hard disk immediately.

• Part 1. Recoverit - The Best WD Data Recovery Software
• Part 2. How to Recover Data from WD My Book External Hard Drive
• Part 3. WD My Book Troubleshooting

Part 1. Recoverit - The Best WD Data Recovery Software

Recoverit Data Recovery is my best recommendation for you. This third-party WD recovery program enables you to recover data from WD My Book external hard drive in an easy and safe way. It is the powerful Western Digital data recovery software that helps you recover almost all types of files from your WD My Book external hard drive, such as music, photos, videos, documents, etc, no matter your file is deleted, formatted or corrupted.

Recoverit - The Best Western Digital Data Recovery Software

• Recover lost or deleted files, photos, audio, music, emails from WD external hard disk effectively, safely and completely.
• Supports data recovery from recycle bin, hard drive, memory card, flash drive, digital camera and camcorders.
• Supports to recover data for sudden deletion, formatting, lost partition, virus attack, system crash under different situations.

Part 2. How to Recover Data from WD My Book External Hard Drive

1. Video: Recover Data from Western Digital External Hard Drive

In this video, we demonstrate to you the way of recovering lost or deleted files from WD external hard drive. Watch it and you will get to know the procedure in detail.

2. How to Recover Data from WD External Hard Disk

Free download and install Recoverit Data Recovery on your computer. The following WD My Book data recovery guide is done with Recoverit Data Recovery for Windows. If you have a Mac, you can get Mac version to follow similar steps to recover your lost data from WD My Book external hard drive.

Note: Please make sure that your WD My Book external hard drive can be recognized by your computer.

1. Select a data recovery mode

To recover lost, deleted, formatted and corrupted files from your WD My Book external hard drive, you can go to select 'External Devices Recovery' to start.

2. Select the location of WD My Book external hard drive

You just need to select the drive letter for your WD My Book external hard drive in the window and click 'Start' button to begin scanning lost data on it.

3. Scan your WD My Book external hard drive

If the first scan cannot search your data, you can go to deep scan with 'All-around Recovery' data recovery mode which will deeply search more data and take more time.

4. Recover files from WD My Book external hard drive

In the end, detected data on your Werstern Digital external hard drive will be displayed in program window. You can view file names to check how many of your lost data can be recovered from your WD My Book external hard drive.

Then you just need to mark files you want and click 'Recover' to save them to your computer.

Note: Please do not save them back to your WD My Book external hard drive immediately after recovery process.

Part 3. WD My Book Troubleshooting

Western Digital external hard drive is well-known for its reliability and durability. But nothing can be used repeatedly without any wear and tear. WD My Book external hard disk is no exception. Some issues might happen with a WD external hard disk, such as hard drive crash, undetected WD hard drive, bad sector etc. Yet how do you know if the external hard drive is damaged or fails? Here we list some ways to help you make a correct diagnosis before deciding to repalce it and recover lost data.

• Make sure the WD external hard drive is securely connected to the computer through a tough power cable and data cable. If it does but you can't access the data, it might mean the Western Digital drive is damaged.
• Notice whether there are abnormal noises, like clicking, gringding and scratching, when WD My Book is working. If yes, you might need to consider backing up or recovering data from the WD hard drive immediately.
• Verify the computer you are using is working normally. Sometimes the computer crash can cause inaccessible data and external hard drive. So you can connect WD My Book to another healthy computer.

These ways can help you simply check whether your Western Digital My Book hard drive is damaged or not, so as to prevent you going into atray. Besides, if you want to use an external hard drive for a longer time, you should take good care of it. Here are what you can do to protect your Western Digital My Book external hard drive.

• It is better to unplug Western Digital external hard drive with the computer off.
• Hold the side of a WD hard drive to avoid touching the PCB connectors or assembly.
• Do not shock your WD external hard disk such as dropping, jolting, or shaking the drive.
• Don't put anything light or heavy on the top of your Western Digital My Book hard drive.

Bad External Hard Drive Troubleshooting:

The Bottom Line

With the best professional data recovery software - Recoverit Data Recovery, a variety of data can be recovered from Western Digital My Book external hard drive without much effort. This data undelete software can let you get rid of the worries about data loss anytime anywhere. So if you suffer from some issues with Western Digital My Book hard drive which cause data loss, don't panic. Download the WD data reocvery program and start retrieving lost files back.

What's Wrong with Drive

Recover Your Drive

Fix Your Drive

Format/Wipe Drive

Know Your Drive

Apr 17,2020 • Filed to: Hard Drive Recovery • Proven solutions

Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. You store your vital data in the WD My Book hard drive, if you encountered the data loss, you must be hopeless. There are a number of reasons that may lead to the data loss, maybe because of the hard drive crash or even permanently deleting important data directly but mindless. Fortunately, if you are one of the frustrated people, we can recommend you a best and easily method to recover files from WD My Book external hard drive.

Part 1. How to Recover Lost Data from My Book External Hard Drive on Mac

Recoverit (IS) for Mac (macOS Mojave supported) allows you to not only recover from your trash that you deleted but also corrupt data. What you need to do is to follow the steps below to recover lost files from your My Book External Hard Drive.

Recoverit (IS) for Mac

Why Choose This My Book External Hard Drive Data Recovery Software:

• All you need to do is scan your videos, music, Archive files, Photos and recover them in one click.
• Data Recovery for Mac supports different file systems such as NTFS, eXFAT, HFS, FAT16, HFSX and FAT32.
• Its absolute algorithm enables this software recover data from any device such as computer, memory cards, digital cameras media players and hard drive such as WD My Book.

Step-by-Step Guide to Do WD My Book External Hard Drive Data Recovery on Mac

Step 1 Choose the File Types

Download the Recoverit (IS) for Mac and launch it on your Mac. Then connect your Western Digital My Book External hard drive to your computer.

Step 2 Scan Your WD My Book Drive

Then, you will be directed to a window that will display the devices connected to the computer. Select your HDD and click on 'Start' button. This will take time depending on the size of files to be scanned.

Step 3 Restore My Book External Hard Drive

The files recovered will be displayed and list of file type appears. Click on each file and see the file recovered files. Click on 'Recover' Button and mark on those files that you want to recover and then click on 'OK'.

Part 2. How to Retrieve My Book External Hard Drive on Windows

Western Digital My Book Duo Software

For Windows users, you can use Recoverit (IS). It will enable you restore all your deleted, corrupt, resized lost data. It is fast, reliable and easy to use when recovering data from HDD, computers, cameras and many others. After it has scanned it lets you preview recovered files. Furthermore, it lets you do a deep scan in order to recover files.

Recoverit (IS)

A Life Saver to Solve Your Data Loss Problems!

Western Digital My Book Duo Mac Software Free

• It is compatible with both Windows and Mac operating system.
• It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
• All major types of files can be recovered including music, images, video, documents, emails, and archives.
• It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.

Now here is a guide on how to recover data on Recoverit (IS) for Windows after downloading and launch it on your computer.

Step 1 Select a Drive and Scan It

Launch the program, you need to select the location of what to scan. Click on WD My Book drive and then select the file types that you want to recover. After checking the files click on 'Start' to begin the scanning.

Step 2 Have a Preview and Recover the Files

After the scanning process is finished, the recovered file type will appear on the left side of the window. You then click on each to have a sneak preview of what has been recovered. Then click on 'Recover' and check on files you want to restore. Finally click on 'OK' to recover files from WD My Book external hard drive easily.

Tips: To lose data on your external hard drive happens but you can prevent it from happening if you observe some caution such as:

Western Digital My Book Duo Mac Software Download

• Always ensure that you do a backup of your data.


• When formatting your storage device ensure that you do a partition to your files.


• Keep your WD external drive from any physical damage and free from dust.


• Have anti-virus or anti-malware device for your external drive.