Mac Remote Desktop Client Software Not Active

Remote access software refers to software which allows you to control your computer remotely. So, it’s the best solution in case you left your important files at home and it’s very urgent to get them otherwise your boss going to take you out of the office.

When you are not at home or your family member don’t know how to work with it. In that situation, a remote access software is very useful.

Jun 23, 2017  Apple Remote Desktop Client is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. May 08, 2020  However, users with a Mac downloaded Remote Desktop Connection 10 from the app store, and they receive the message stated in the title. It's similar to the Windows 10 issue, but I don't know how to fix it, as obviously the reg fix won't work.

Technology has made such software that help in this situation. You can access your Windows PC or Mac Computers while you are outside either in the office or somewhere else.

To remotely access your computer you have to install a software first on the computer you want to connect known as the host. Another thing you have to do is to install the software on another computer which you will connect to known as the client.

There are many remote accessing Softwares but they can be heavy on your wallet. So, here are the Top 10 Remote Access Software for Mac Computers.

1. TeamViewer

TeamViewer is one of the best remote access software. It is free for personal usage. Most of you might be familiar with it. It’s very easy to install TeamViewer and you don’t need to do any changes in the firewall configurations or router settings.

With the help of TeamViewer, you can not only access a remote computer but can also transfer files. This remote access software also supports text chats, voice or video calls. With the feature support wake-on-LAN, you can connect to your computer remotely automatically in safe mode.

There are many features of TeamViewer including sharing the application window with a person on the other hand and you can also print the files remotely.

It is supported by Windows 10, 8, 7, vista, Linux, Chrome and Mac.

2. Ultra VNC

Ultra VNC is among one of the remote access software which is very much popular. Here a server and viewer are installed on two different computers, and the viewer controls the server.

On the Host side, when Ultra VNC is installed on a computer it will ask whether you want this computer to be the Server, Viewer or both of them. You have to install the Server on the one that you want to remotely access. When it’s installed as a system service it always runs in the background. So, it allows you to connect to the client at any time.

The other side is Client side. When you want to establish a connection with the Ultra VNC Server you have to install the Viewer portion this side. When you are done with the router’s port configuration, you can access the Server from anywhere with an internet connection. The only thing you have to know is the IP address to establish the connection.

Ultra VNC offers text chat, boot and connects to the server safely, clipboard sharing, file transfer, etc.

3. Remote PC

Remote PC is a simple-to-use remote access software that allows only one connection. If you want only this then it’s fine for you.

On the Host side, you just have to download and install the software as per the instructions. It is supporting both Windows and Mac computers. Then you have to share the Access ID and Key to make the computer accessible.

Another thing you can do is log into the host computer and add computer so that can be easily accessed later on.

On the Client side, you have two options to remotely access the host computer. First, by installing a RemotePC program on the computer and then enter the Access ID and Key to establish a connection with the host.

Another method is to use client’s perspective RemotePC which is allowed through iOS or Android app. Then you can transfer files from remote Mac computer and can access multiple devices. Please keep in mind that both the host and the client should have the same operating system otherwise they won’t be compatible.

4. Seecreen

Seecreen seems very tiny but don’t you undermine its power. It’s very effective in remotely accessing your computer whenever it is demanded at an instant.

On the Host side, open it on the computer that is to be controlled. Then create your account and log in, another user can be added by email id or username. Add the client to the Unattended list and they can remotely access your computer. It’s your choice to add the contact list but you can share the ID and password for further instant access.

On the Client side, to connect with the host you have to enter the host ID and password. Finally when the connection is completed then you can easily transfer data, share screen, perform voice call and you can also record the current session. The software must be started at the client side to can share the screen.

5. Chrome Remote Desktop

Chrome Remote Desktop is just an extended version of the very famous Google Chrome web browser which enables you to remotely access the computer from some other Chrome browser.

On the Host side, first, you have to install this extension for Google Chrome. Then for the authentication purpose, you have to create a PIN to remotely access the computer. Make sure that you have logged into your Google account to do this.

On the Client side, sign in to another Google Chrome browser. The PIN and extension would be same. After logging in you can see the remote computer and access it. Simple copy paste is used in this for sharing with no more deep enhanced setting.

6. AnyDesk

AnyDesk is a very simple to operate remote access software that you can install and run easily.

On the Host side, launch AnyDesk on the computer you wish to connect to then you have to save the AnyDesk-Address that you can also set manually. At the connection establishment stage with the client, the host is asked their choice. You can select from allowing or not be allowing, clipboard usage, sound control, block the host.

On the client side, you have to run the AnyDesk with the AnyDesk-Address of the host in Remote Desk option. If you have set the access to unattended then the client can connect without the acceptance from the host every time the connection is established. Along with the transfer of data, can take screenshots of the remote computer, sync the clipboard, balance the speed of established connection and the quality, use the shortcuts of the keyboard, and finally you can enter into full-screen mode.

7. Join.me

The producer of LogMeln has introduced Join.me remote access software to access another computer using an internet browser.

On the Host side, you can download and run join.me to remotely access your device. When you choose start button, a selection application or the entire computer can be remotely viewed.

On the Client side, within the Join section, install join.me. You just need the personal code of this tool. It offers conference calling option, multiple monitors, full-screen mode, and up to 10 people can connect to view a screen at a time.

8. Beam Your Screen

Beam Your Screen is another portable and freely available remote access software for your computer. Here an ID number is used by the viewer to remotely access the Mac computer.

On the Host side, it is known as the organizer. So, on the host computer, it uses Beam Your Screen for Organizers when connected to the other end. Nothing else is required to install except this and you can start sharing information.

On the Client side, the version is known as the Beam Your Screen for Participants. It is very simple and fast to execute the files. To join the host, under the Session ID enter the host’s session number to start a connection. Then you are ready to start sharing the screen, clipboard text, and text files and other stuff.

Another interesting thing about this tool is that you can see the online host without installing the software and multiple users can share the ID to join in common.

Active

9. Splashtop

Splashtop is freely available for personal usage. You can remotly access up to five computers with its free version.

Its feature of streaming videos and audio let you access them remotely on your tablet or Mac computers from the desktop. So, it’s a better option for you guys to remotely access your computer. It’s free for a week and then it costs 2$ per month that provides sufficient ability to access the computer remotely. For the connection establishment, it doesn’t require many efforts.

On the Host side, just install the software and create the required login credentials.

On the Client side, install the same version of the software and then enter the required credentials. That’s all you have to do.

10. LogMeln

LogMeln is handy to use by the users and efficient way to connect with others through the remote access software.

You just have to download the client software and then create your account. When you want to log in through the browser or the web page you just sign in and enter the host ID and start connection.

LogMeln enables you to access the active processes, hard drive information, transfer data from the host to remote client. It also allows you to have video calling with the host side.

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Applies to: Windows 10, Windows 10 IoT Enterprise, and Windows 7

You can use the Remote Desktop client for Windows Desktop to access Windows apps and desktops remotely from a different Windows device.

Note

Microsoft Remote Desktop Client Download

  • This documentation is not for the Remote Desktop Connection (MSTSC) client that ships with Windows. It's for the new Remote Desktop (MSRDC) client.
  • This client currently only supports accessing remote apps and desktops from Windows Virtual Desktop.
  • Curious about the new releases for the Windows Desktop client? Check out What's new in the Windows Desktop client

Install the client

Choose the client that matches the version of Windows. The new Remote Desktop client (MSRDC) supports Windows 10, Windows 10 IoT Enterprise, and Windows 7 client devices.

You can install the client for the current user, which doesn't require admin rights, or your admin can install and configure the client so that all users on the device can access it.

Once you've installed the client, you can launch it from the Start menu by searching for Remote Desktop.

Update the client

You'll be notified whenever a new version of the client is available as long as your admin hasn't disabled notifications. The notification will appear in either the Connection Center or the Windows Action Center. To update your client, just select the notification.

You can also manually search for new updates for the client:

  1. From the Connection Center, tap the overflow menu (...) on the command bar at the top of the client.
  2. Select About from the drop-down menu.
  3. The client automatically searches for updates.
  4. If there's an update available, tap Install update to update the client.

Workspaces

Get the list of managed resources you can access, such as apps and desktops, by subscribing to the Workspace your admin provided you. When you subscribe, the resources become available on your local PC. The Windows Desktop client currently supports resources published from Windows Virtual Desktop.

Subscribe to a Workspace

There are two ways you can subscribe to a Workspace. The client can try to discover the resources available to you from your work or school account or you can directly specify the URL where your resources are for cases where the client is unable to find them. Once you've subscribed to a Workspace, you can launch resources with one of the following methods:

  • Go to the Connection Center and double-click a resource to launch it.
  • You can also go to the Start menu and look for a folder with the Workspace name or enter the resource name in the search bar.

Subscribe with a user account

  1. From the main page of the client, tap Subscribe.
  2. Sign in with your user account when prompted.
  3. The resources will appear in the Connection Center grouped by Workspace.

Subscribe with URL

  1. From the main page of the client, tap Subscribe with URL.
  2. Enter the Workspace URL or your email address:
    • If you use the Workspace URL, use the one your admin gave you. If accessing resources from Windows Virtual Desktop, you can use one of the following URLs:
      • Windows Virtual Desktop Fall 2019: https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
      • Windows Virtual Desktop Spring 2020: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
    • To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin has setup email discovery.
  3. Tap Next.
  4. Sign in with your user account when prompted.
  5. The resources will appear in the Connection Center grouped by Workspace.

Workspace details

After subscribing, you can view additional information about a Workspace on the Details panel:

  • The name of the Workspace
  • The URL and username used to subscribe
  • The number of apps and desktops
  • The date/time of the last refresh
  • The status of the last refresh

Active Client For Mac Downloads

Accessing the Details panel:

  1. From the Connection Center, tap the overflow menu (...) next to the Workspace.
  2. Select Details from the drop-down menu.
  3. The Details panel appears on the right side of the client.

After you've subscribed, the Workspace will refresh automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your admin.

You can also manually look for updates to the resources when needed by selecting Refresh from the Details panel.

Refreshing a Workspace

You can manually refresh a Workspace by selecting Refresh from the overflow menu (...) next to the Workspace.

Unsubscribe from a Workspace

This section will teach you how to unsubscribe from a Workspace. You can unsubscribe to either subscribe again with a different account or remove your resources from the system.

  1. From the Connection Center, tap the overflow menu (...) next to the Workspace.
  2. Select Unsubscribe from the drop-down menu.
  3. Review the dialog box and select Continue.

Managed desktops

Workspaces can contain multiple managed resources, including desktops. When accessing a managed desktop, you have access to all the apps installed by your admin.

Desktop settings

Mac Remote Desktop Client Not Connecting

You can configure some of the settings for desktop resources to ensure the experience meets your needs. To access the list of available settings right-click on the desktop resource and select Settings.

The client will use the settings configured by your admin unless you turn off the Use default settings option. Doing so allows you to configure the following options:

  • Display configuration selects which displays to use for the desktop session and impacts which additional settings are available.
    • All displays ensures the session always uses all your local displays even when some of them are added or removed later.
    • Single display ensures the session always uses a single display and allows you to configure its properties.
    • Select displays allows you to choose which displays to use for the session and provides an option to dynamically change the list of displays during the session.
  • Select the displays to use for the session specifies which local displays to use for the session. All selected displays must be adjacent to each other. This setting is only available in Select display mode.
  • Maximize to current displays determines which displays the sessions will use when going full screen. When enabled, the session goes full screen on the displays touched by the session window. This allows you to change displays during the session. When disabled, the session goes full screen on the same displays it was on the last time it was full screen. This setting is only available in Select display mode and is disabled otherwise.
  • Single display when windowed determines which displays are available in the session when exiting full screen. When enabled, the session switches to a single display in windowed mode. When disabled, the session retains the same displays in windowed mode as in full screen. This setting is only available in All displays and Select display modes and is disabled otherwise.
  • Start in full screen determines whether the session will launch in full-screen or windowed mode. This setting is only available in Single display mode and is enabled otherwise.
  • Fit session to window determines how the session is displayed when the resolution of the remote desktop differs from the size of the local window. When enabled, the session content will be resized to fit inside the window while preserving the aspect ratio of the session. When disabled, scrollbars or black areas will be shown when the resolution and window size don't match. This setting is available in all modes.
  • Update the resolution on resize makes the remote desktop resolution automatically update when you resize the session in windowed mode. When disabled, the session always remains at whichever resolution you specify in Resolution. This setting is only available in Single display mode and is enabled otherwise.
  • Resolution lets you specify the resolution of the remote desktop. The session will retain this resolution for its entire duration. This setting is only available in Single display mode and when Update the resolution on resize is disabled.
  • Change the size of the text and apps specifies the size of the content of the session. This setting only applies when connecting to Windows 8.1 and later or Windows Server 2012 R2 and later. This setting is only available in Single display mode and when Update the resolution on resize is disabled.

Provide feedback

Have a feature suggestion or want to report a problem? Tell us using the Feedback Hub. You can also access the Feedback Hub through the client:

  1. From the Connection Center, tap the Send feedback option on the command bar at the top of the client to open the Feedback Hub app.
  2. Enter the required information in the Summary and Details fields. When you're done, tap Next.
  3. Select whether it's a Problem or Suggestion.
  4. Check to see if the category is in Apps > Remote Desktop. If it is, tap Next.
  5. Review the existing feedback topics to see if someone else has reported the same problem. If not, select Make a new bug, then tap Next.
  6. On the next page, you can give us more information so we can help you solve the problem. You can write more detailed information, submit screenshots, and even create a recording of the problem to show us what happened. To make a recording, select Start recording, then do what you did up to the point where the problem happened. When you're done, return to the Feedback Hub and select Stop recording.
  7. When you're satisfied with the information, tap Submit.
  8. On the 'Thank you for your feedback!' page, tap Share my feedback to generate a link to your feedback that you can share with others as needed.

Access client logs

You might need the client logs when investigating a problem.

Microsoft Remote Desktop Client Mac

To retrieve the client logs:

Remote Desktop Client Mac Download

  1. Ensure no sessions are active and the client process isn't running in the background by right-clicking on the Remote Desktop icon in the system tray and selecting Disconnect all sessions.
  2. Open File Explorer.
  3. Navigate to the %temp%DiagOutputDirRdClientAutoTrace folder.